Values and Practices

The Centre For IT Service Management Pte. Ltd. is a different kind of company with an "old-fashion" management philosophy! We will not compromise on honesty, integrity and fair trade. In an age where companies are driven by lack of moral absolutes and fairness, we stand firm to our core beliefs that have served us well over the years. Every one of our professional associates shares these fundamental principles. Our philosophy is simple:

Honesty

We will not lie to nor mislead our customers. We will not pretend to be something that we are not or that we have capabilities that we do not possess. In today's competitive market place, this is very easy to do and is blatantly practiced amongst competitors in our specific industry sector. When selecting a provider, ask them to provide details about their background, check-out their claims, check the credentials of their consultants and then cross reference with other independent sources - make an informed choice. Call us! We will even advise you free of charge, or help you in this effort, when we can!

Integrity

We pledge that you can trust us. Trust is earned not bought - we will work to earn you trust. We will match our capability to work assignments with the highest regard for quality and value-for-money, every time. In our industry, resource utilisation and garnering the highest revenue per resource is critical to success. At The Centre For IT Service Management, we will not expose our customers to inferior workmanship just to make a quick buck; doing so violates our principles of honesty and fair trade. We would rather refuse a work assignment than to accept it and do a poor job of meeting your expectations. We still believe that an educated and satisfied customer always buys again and is less costly and easier to manage from a relationship management perspective; the reverse is also true for you from your suppliers.

Fair Trade

Even with the best experts in the industry and over 150 years of practical "been-there, done-that, seen-it," business experience, we still believe in the old-fashion value of humility and a fair price for services rendered. We will provide you the fairest value exchange for your investment and we pledge to deliver the highest quality deliverables compared to our competitors. We will work in collaboration with you to determine the price-value line that suits your intended purpose. We are here for the long-haul and committed to the success of the Asia-Pacific region. If you succeed, we succeed and the region improves!