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Training
We provide Public ITIL® Certification Training courses on a
regular scheduled basis across the Asia-Pacific region. We offer
the clustered practitioner courses
as outlined in the EXIN® I-track curriculum.
We also provide customized, On-site/In-house (hosted) ITIL®
Certification training and practical hands-on workshops to meet
your Customer Service and IT Service Management needs, at any budget
level. ITIL® Certification Training
exists at three levels:
ITIL® Foundation Certificate
In IT Service Management
ITIL® Practitioner
Certificate In IT Service Management
ITIL® Manager Certificate
In IT Service Management
ITIL®
Certification Workshop Profiles
In addition to the certification courses, we offer wide range of
non-certified ITIL - ISO/IEC 20000
related workshops which are designed to embed the ITIL® disciplines
into an actual practical organizational context.
These workshops go beyond the certification courses by bringing
alive what has been learned in the certification courses to bear
upon real operational problems and challenges. CISM© provides
training for the following categories:
ITIL® Professional Development
Workshop Profiles
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